Leading libraries : how to create a service culture /

Lignende værker

• The challenge of library management leading with emotional engagement /
  af: VanDuinkerken, Wyoma
  Udgivet: (2011)
• Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem /
  Udgivet: (2013)
• Library user metaphors and services : how librarians look at their users /
  af: Johannsen, Carl Gustav
  Udgivet: (2015)
• Library service design : a LITA guide to holistic assessment, insight,and improvement /
  af: Marquez, Joe, 1970-, et al.
  Udgivet: (2016)
• Library services for multicultural patrons strategies to encourage library use /
  Udgivet: (2013)