Fundamentals of reference

Designing and implementing virtual reference services a LITA guide /
Publicat: (2013)

Making sense of business reference a guide for librarians and research professionals /
per: Ross, Celia
Publicat: (2013)

Digital reference service
per: Chowdhury, Gobinda
Publicat: (2004)

Learn reference work
per: Sitter, Clara Loewen
Publicat: (2007)

Virtual reference training the complete guide to providing anytime, anywhere answers /
per: Hirko, Buff
Publicat: (2004)

The librarian as information consultant transforming reference for the Information Age /
per: Murphy, Sarah Anne
Publicat: (2011)

Dealing with an international clientele communications, diplomacy and etiquette /
per: Meredith, Meri
Publicat: (2004)

Readers' advisory service in the public library
per: Saricks, Joyce G.
Publicat: (2005)

Crisis in employment a librarian's guide to helping job seekers /
per: Jerrard, Jane, 1961-
Publicat: (2009)

The embedded librarian innovative strategies for taking knowledge where it's needed /
per: Shumaker, David, 1950-
Publicat: (2012)

The library's role in supporting financial literacy for patrons /
Publicat: (2016)

International resource book for libraries serving disadvantaged persons /
per: Locke, Joanne
Publicat: (2001)

The readers' advisory guide to horror
per: Spratford, Becky Siegel
Publicat: (2012)

Reference sources for small and medium-sized libraries /
Publicat: (2014)

The horror readers' advisory the librarian's guide to vampires, killer tomatoes, and haunted houses /
per: Spratford, Becky Siegel
Publicat: (2004)

The readers' advisory guide to historical fiction /
per: Baker, Jennifer S., 1953-
Publicat: (2015)

The mystery readers' advisory the librarian's clues to murder and mayhem /
per: Charles, John, 1962-
Publicat: (2002)

Assessing service quality : satisfying the expectations of library customers /
per: Hernon, Peter, et al.
Publicat: (2015)

Adult programs in the library
per: Lear, Brett W.
Publicat: (2002)

Reference services review.
Publicat: (2011)

The readers' advisory guide to genre blends /
per: McArdle, Megan M., 1969-
Publicat: (2015)

Serving teens through readers' advisory
per: Booth, Heather, 1978-
Publicat: (2007)

5-star programming and services for your 55+ library customers
per: Mates, Barbara T.
Publicat: (2003)

50+ library services innovation in action /
per: Schull, Diantha Dow
Publicat: (2013)

Small business and the public library strategies for a successful partnership /
per: Weiss, Luise, 1937-
Publicat: (2011)

Online community information creating a nexus at your library /
per: Durrance, Joan C.
Publicat: (2002)

Boomers and beyond reconsidering the role of libraries /
Publicat: (2010)

Library service design : a LITA guide to holistic assessment, insight,and improvement /
per: Marquez, Joe, 1970-, et al.
Publicat: (2016)

Library services for multicultural patrons strategies to encourage library use /
Publicat: (2013)

Library user metaphors and services : how librarians look at their users /
per: Johannsen, Carl Gustav
Publicat: (2015)

Fundamentals of library instruction
per: McAdoo, Monty L.
Publicat: (2012)

21st century funding and development strategies for libraries /
Publicat: (2016)

The invisible librarian : a librarian's guide to increasing visibility and impact /
per: Lawton, Aoife
Publicat: (2016)

From outreach to equity innovative models of library policy and practice /
Publicat: (2004)

Dynamic research support in academic libraries /
Publicat: (2016)

Including families of children with special needs : a how-to-do-it manual for librarians /
per: Feinberg, Sandra, 1946-
Publicat: (2014)