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Operative Steuerung von Dienstleistungsprozessen : Methodik zur Steigerung der Produktivitat von informationszentrierten Dienstleistungsprozessen /

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Bibliographic Details
Main Author:	Leyer, Michael (Author)
Format:	Electronic eBook
Language:	German
Published:	Berlin : Logos, 2012.
Subjects:	Customer services. Electronic books.
Online Access:	Click to View
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