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Bibliographic Details
Main Author: Klumpp, Matthias (Author)
Format: Electronic eBook
Language:English
Published: Berlin : Logos Verlag Berlin, [2012]
Series:Dienstleistungsmanagement in Theorie und Praxis. Band 10.
Subjects:
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Description
Item Description:Originally presented as the author's thesis (master's)--University of Kassel.
Physical Description:1 online resource (x, 129 pages) : illustrations.
Bibliography:Includes bibliographical references.
ISBN:9783832598778